Privacy Policy
Last updated: December 9, 2024
Your Privacy Matters
We are committed to protecting your personal information and your
right to privacy. This policy explains how we collect, use, and
safeguard your information when you use our healthcare education
platform.
1. Information We Collect
Personal Information
- Name, email address, phone number
- Educational background and certification information
-
Payment and billing information (processed securely through Stripe)
- Profile preferences and learning goals
Learning Data
- Course progress, quiz scores, and completion certificates
- Study patterns, time spent on lessons, and learning preferences
- AI tutor conversations and questions asked
- Notes, bookmarks, and saved content
Technical Information
- IP address, browser type, and device information
- Usage analytics and website interaction data
- Cookies and local storage data
2. How We Use Your Information
Educational Services
- • Deliver personalized learning experiences
- • Track your progress and performance
- • Generate certificates and transcripts
- • Provide AI tutoring support
Platform Improvement
- • Analyze learning patterns to improve courses
- • Enhance AI tutor responses
- • Optimize user experience
- • Develop new features and content
3. Information Sharing
We do not sell your personal information. We only
share information in the following limited circumstances:
-
Service Providers: Trusted third parties who help us
operate our platform (hosting, payment processing, analytics)
-
Educational Partners: Accredited institutions for
credit transfer or certification (with your explicit consent)
-
Legal Requirements: When required by law or to
protect our rights and users' safety
-
Business Transfers: In connection with a merger,
acquisition, or sale of assets (users will be notified)
4. Data Security
Encryption
All data is encrypted in transit and at rest
Secure Hosting
Data stored in SOC 2 compliant data centers
Access Control
Limited access on need-to-know basis
5. Your Rights
Access
Request a copy of your personal information we hold
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal information (subject to legal
requirements)
Portability
Export your learning data in a machine-readable format
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your login status and preferences
- Track your learning progress
- Analyze website usage and performance
- Provide personalized content recommendations
You can control cookies through your browser settings, but disabling
them may affect platform functionality.
7. Contact Us
If you have questions about this Privacy Policy or want to exercise
your rights, contact us at:
1-800-HEALTHCARE
123 Healthcare Lane, Toronto, ON, Canada
We will respond to your privacy requests within 30 days.