Terms of Service

1. Agreement to Terms

By accessing and using The Healthcare Learning Hub platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") govern your use of our website and educational services.

2. Description of Service

The Healthcare Learning Hub provides online healthcare education courses, training materials, and certification preparation for Healthcare Aides (HCA), Licensed Practical Nurses (LPN), Registered Nurses (RN), and Registered Psychiatric Nurses (RPN).

3. User Accounts

• You must be at least 18 years old to create an account
• You are responsible for maintaining the confidentiality of your account credentials
• You agree to provide accurate and complete information when creating your account
• One account per person - sharing accounts is prohibited
• You are responsible for all activities that occur under your account

4. Subscription and Payment Terms

4.1 Billing

• Subscriptions are billed monthly or annually as selected
• Payment is due in advance for each billing period
• All fees are in Canadian dollars (CAD) unless otherwise stated
• Taxes may apply based on your location

4.2 Cancellation and Refunds

• You may cancel your subscription at any time
• 30-day money-back guarantee for new subscriptions
• Access continues until the end of your current billing period
• No refunds for partial months or unused portions

5. Content Usage and Restrictions

5.1 Permitted Use

• Access course materials for your personal education
• Download PDFs and materials for offline study
• Complete quizzes and assessments
• Print certificates of completion

5.2 Prohibited Use

• Sharing login credentials with others
• Copying, distributing, or reproducing course content
• Using content for commercial purposes
• Attempting to reverse engineer or hack the platform
• Creating derivative works from our content

6. Intellectual Property Rights

All content, materials, and intellectual property on The Healthcare Learning Hub are owned by us or our licensors. This includes but is not limited to:

• Course content and educational materials
• Text, graphics, images, and videos
• Software and platform functionality
• Trademarks and service marks
• Assessment questions and answers

7. Educational Disclaimer

8. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Impersonate others or provide false information
• Interfere with the platform's functionality
• Upload malicious code or viruses
• Harass other users or support staff
• Use the service for any unlawful purpose

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding your personal information.

10. Limitation of Liability

To the maximum extent permitted by law, The Healthcare Learning Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

11. Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the platform. Continued use of the Service constitutes acceptance of the modified Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at: